King Long Wins Annual Service Innovation Award

King Long Wins Annual Service Innovation Award

The activity of "2011 Commercial Auto After-Sales Service List” & "2011 Commercial Vehicle Service Satisfaction Survey” started from Shanghai on April 21st 2011 which their survey team traveled more than 18,000km in China’s more than 70 cities and lasted more than 100 days to visit and communicated with the commercial vehicle enterprises and drivers.

In this survey, with its positive service team, active and quick services, King Long Bus receives highly appreciation from many customers. King Long Buses always adhere to the "Customers First" principle to serve the customers, to effectively service cooperation to key customers; fast response and supply spare parts promptly which forms a good reputation in the Chinese market. In 2011, King Long also supported many major activities such as Games for University Students etc.

The after-sales service department manager of King Long said: in recent years, with rapid development of commercial vehicle industry in China, market competition is becoming increasingly fierce, the importance of after-sales service are paid attention by the enterprises. In recent years,King Long Bus puts its great and positive effort on perfecting the after-sale service network and constantly improves the service personnel's service skills and the service parts reserve capacity for users to build up a set of industry leading service system for the clients to create greater operation efficiency. The award of Annual Service Innovation will be a great incentive for the staff in the after-sales service department.